Shipping policy

1. ORDER FULFILLMENT

All orders are processed and prepared for shipping within 1 to 3 business days. [cite: 2026-03-11]

Orders are not processed or shipped on weekends or major public holidays. [cite: 2026-03-11]

2. SHIPPING ESTIMATES

Shipping charges are calculated at checkout based on the weight and destination of the package. [cite: 2026-03-11]

While we strive for timely delivery, arrival dates are estimates provided by the carrier and are not guaranteed. [cite: 2026-03-11]

3. TRACKING YOUR ORDER

You will receive a shipment confirmation email with a tracking number once your order is dispatched. [cite: 2026-03-11]

Please allow 24-48 hours for the tracking status to update on the carrier's website. [cite: 2026-03-11]

4. CUSTOMS AND TAXES

Shane Polsun is not responsible for any customs or import taxes applied to your order. [cite: 2026-03-11]

Any international fees incurred during or after shipping are the responsibility of the customer. [cite: 2026-03-11]

5. DAMAGES

We are not liable for items lost or damaged during the transit process. [cite: 2026-03-11]

If your order arrives damaged, please contact the shipping carrier directly to file a claim. [cite: 2026-03-11]