Shipping policy
Shipping Policy
Below is the complete shipping standard we apply to every order. It is written to be predictable — so you know exactly what to expect from checkout to delivery.
Our Standard
| What we commit to | Details |
|---|---|
| Cost | Free on every order, no minimum |
| Destinations | All 50 U.S. states + APO/FPO/DPO |
| Processing | 1 to 3 business days |
| Delivery | 3 to 7 business days (continental U.S.) |
| Tracking | Emailed at dispatch |
| Carriers | USPS · UPS · FedEx |
Shipping Fees
There are no shipping fees. No minimum purchase, no handling surcharge, no calculated shipping added at checkout. The total displayed at checkout is the total you pay.
Destinations Served
- All 50 United States — served
- APO / FPO / DPO military addresses — served
- U.S. territories (Puerto Rico, Guam, USVI) — served with longer transit
- International — not offered at this time
Processing Standard
All orders are picked, packed, and dispatched within 1 to 3 business days of payment confirmation. Business days exclude Saturdays, Sundays, and U.S. federal holidays.
Peak season variance: During Black Friday, Cyber Monday, the December holidays, and product launches, processing may extend by 1 to 2 business days. Any delay affecting your specific order will be communicated by email.
Delivery Standard
The following windows begin the business day after dispatch:
| Region | Standard delivery |
|---|---|
| Continental U.S. | 3 to 7 business days |
| Alaska · Hawaii · Puerto Rico | 5 to 10 business days |
| APO / FPO / DPO | 7 to 14 business days |
Delivery estimates are given in good faith. Carrier-side factors — weather events, seasonal volume, operational disruptions — are outside our control.
Carrier Selection
Orders are dispatched via USPS, UPS, or FedEx, chosen based on destination and package size for the fastest and most reliable route.
Tracking
A tracking link is emailed to you at dispatch. Please allow up to 24 hours for the first carrier scan to appear.
If the tracking email does not arrive within three business days of your order, first check your spam folder, then contact us.
Standard Procedures
If your address needs to be corrected
Contact us immediately at rashazaid1263@outlook.com. Corrections are possible only before dispatch. Once a package is in the carrier's network, the address cannot be changed by us, and we cannot be held responsible for delivery to an address you provided incorrectly.
If tracking shows "delivered" but the package is missing
- Check the delivery location and surrounding areas.
- Consult with neighbors or building staff.
- Contact the carrier directly with your tracking number.
- If the package is still missing after 7 days, contact us and we will investigate together.
If a package arrives damaged
Take photographs of the damaged item and its packaging within 48 hours of delivery. Email the photos to rashazaid1263@outlook.com. A replacement or refund will be arranged.
If a package is returned to us
Should a package be returned due to address issues, refused delivery, or non-collection, we will contact you. Reshipping costs may apply.
Support
- Email: rashazaid1263@outlook.com
- Hours: Monday to Friday · 9 AM to 5 PM EST
- Response time: Within one business day
Last updated: June 8, 2026